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- Retry Accessing the iTunes Store!
Apple likes to keep things simple, however. Hang in there.
How to Fix "Cannot Connect to iTunes Store" | page 1 | Appledystopia
It will get better. I used to upgrade to the new version of iOS the day it launched. Now I wait weeks or even months. I get it, millennials love iPhones tattoos and stretched earlobes and Apple caters to them. Other operating systems… Well, you have to wonder how they come up with their cockamamie features. AirDrop is so much better, but their competitor used it as a selling point.
Their competitor also tried to compete on battery life, to disastrous results. Now there are reports another model in their smartphone lineup is having the same problem. I am unable to open or download updates to my apps. My iTunes account email address is associated with an old email address. I see your dilemma. I say yes every time but nothing happens after that. Yet in diagnostics it recognizes that I have an account, serial, phone, etc.
I have uninstalled and reinstalled iTunes. Yet I can go anywhere else I want on the internet, including Apple sites. Host file: And so on. There should be no reason for this. It worked about a year ago then stopped working and I have given up on Apple except using the phone for texts and emails. Verizon will back up most everything but not messages.
I want to scream. Or go to Android. I have spent literally all day on this. Just a thought — can you verify that the USB port and cable are working properly? I was ripping my hair out trying to update a different device not Apple and it ended up being the USB port. One last suggestion — try doing a reset.
When iOS comes back up, try plugging it into your computer. So my iPhone 6 says I have a pending update to iOS Help please its driving me nuts. They probably fixed it in You can try doing a reset. After updating my iPhone 5S to After hours of troubleshooting — restarting the phone, signing in and out from App Store etc. Both App Store and iTunes Store were set to off. Hope this helps.
I want to change that ID and want to login with a new one. Your Apple ID is your email address. Once you have your Apple ID, you can use the same site to reset your password. If they did, anyone could hack into your account. I cannot connect to the iTunes store. I have tried using my Apple ID and it still will not work and I cannot restart my device. Try it again later. Next, tap on Sign Out. Tap on that and sign in. This fixes most problems with iTunes Store accounts.
I had this same problem and spent a full day on trying to fix it while receiving Apple tech help also. I finally fixed it by clicking settings, general then scroll to very bottom and click reset. Finally the last thing I did was reset my network settings! A few iOS 10 users have complained about this problem and posited this solution. Thanks for adding the comment. It will likely help a frustrated user. Apple has a website to do this and some documentation.
It looks pretty straightforward. Try logging into Appleid. Now go back to your device and enter your password for iTunes again. It worked for me! One is that your email and password were wrong or entered incorrectly. When you login, it pulls up information about your account. You can freely browse the App Store, but when you purchase something, you authenticate with a server. Their choice of error messages is unfortunate. It should be something more specific. Plus when I enter my Apple ID it shows verifying connection failed and then the password needs to be updated.
I think there may be a problem with your password. Roy Trenneman would agree with that solution. My problem is not connecting. My problem is that I am purposely not connected but it insists on sending me that message over and over no matter how many times I close it. Is there any way to turn this notification off?
I believe if you sign out of the iTunes Store, you can avoid this message. Your best bet is to just enter your Apple ID and it should cache it for some time.
This happens on my Apple TV from time to time. It keeps popping up the prompt until I enter it. I happens about four times a year. I can not connect to the iTunes Store. Date and Time was not set to Automatically. I get a modal dialog box often hidden below other windows on my PC. I feel your pain. I find iTunes to be one of the most frustrating apps, but it is par for the course with stock Apple apps.
Apart from GarageBand, most stock Apple apps are horrible. I like Apple devices a lot. Their operating systems, particular Mac OS X, are great. But their apps are horrible and iTunes is one of the worst. I try to look for alternatives. For example, I use Chrome instead of Safari, as Safari is just horrible. I tried it on my Mac and I was still able to access my iTunes library. There are also alternatives to iTunes. All other services are working except this.
It could be an issue with the iTunes Store. Did you recently upgrade to iOS 10? If so, please read the update section above, at the end of the article. I get an error that states cannot log into the Apple server. I am using Windows 7 and they say that this is compatible. Can you help me find a solution? If this works, the problem may be a network configuration issue. Try restarting your computer, which may refresh the network connection and allow you to connect to an Apple server. One thing I remember from years of using Windows — restarting fixes a lot of problems.
I have to admit, iTunes is also quite a mess these days — even on the Mac. Kindly tell me how to fix it and even my App Store is working which definitely means my account is OK. What should I do? However when trying to access from a different iPhone on same account it works just the way it should. From there on, every app would install. A lot of people had to reset network settings to restore iTunes and App Store services. It worked for me. What to do when this error occurs Unable to sign in. How do I resolve this problem? I am having same problem and have been for days.
Reset network, logged out and back into Apple ID.
It offers better feedback. You can try using a different DNS server. Agree — still an issue, and for me none of the solutions in this post or comments work but I appreciate you trying to help! I see a spike in traffic to this post, which usually indicates a problem. I notice Apple is getting sneakier about reporting the issues. They removed the timeline from their system status page, so no one can see the history of server problems.
I mention this in the article. I just wanted to purchase one song! I hate Google Play or Google anything!!! They seem to want to take over everything and control my life! Keep your mitts off my post. I like Google Play. They give people 48 hours to watch a rented video, as opposed to 24 hours with iTunes. If I get home late, I can start watching a movie on Google Play and finish it the next evening. I can also watch it twice. It offers better music quality and fewer bugs. Their music is encoded at kbps vs.
I edit comments for spelling, grammar and profanity.
People have to be able to read comments, after all. I have an iPhone 5S. I cannot connect to iTunes. So I also cannot use the App Store. Please help me to solve this problem. You will be required to sign in to WiFi networks again. I began having these problems with the iTunes Store on my iPhone 6s Plus recently.
How to Fix “Cannot Connect to iTunes Store”
Worked great. Honest truth. I need my music, lol. Apple introduced a bug in iOS 10 that affects iTunes Store access. Resetting network settings will usually fix it. The problem was solved by resetting the network settings as mentioned in the device issues part, thanks a lot!! I have an original iPad with iOS 5. Try resetting your network settings. A few people are experiencing this problem after upgrading to certain versions of iOS This is BS! I have to reset my network settings! You may have the mute switch turned on. You may be in Do Not Disturb mode.
Swipe up from the bottom to reveal Control Center and then check if the Do Not Disturb icon crescent moon is on. If it is then turn it off. A lot of people are solving this problem by resetting their network settings. Check out the comments for more information. Thanks, the update about resetting network settings worked for me.
I have always been able to log into iTunes Store without any issue, and within the past week or so, I got this message that it cannot connect to iTunes store. This should confirm the validity of your ID. My phone cannot connect to the iTunes Store. It has been months now. Seriously, I need assistance on this matter.
I leave my number here. Please read through this article and the comments. It has all the information I know about how to solve this problem. I am not affiliated with Apple and do not offer customer support for their products. I have downloaded iOS 11 and I cannot connect to iTunes or the App Store… I have been trying to do things through both download messenger and I click the cloud to download, put password in and it goes right back to the same screen.
I even tried to purchase something just to see if I could and says cannot connect to iTunes. Have reset network settings and still no luck. Any other suggestions? I need your help. What I should do? Try to follow some of the tips in the comments. The link is posted on several replies in the comments. Good luck! The update at the bottom of the first page, of resetting your network settings worked for me! My problem is quite unique. I had zero problem, none whatsoever, going to iTunes or App Store. In fact I have fond memories of clicking ITunes and boom I have all these choices.
That is, until I got an offer to sign up to iCloud. I wish I never did. But I did sign up with a password and all that, but I already did have an iTunes password. After iCloud both iTunes and App Store completely stopped working for me. I re-downloaded the iTunes Store app and it is not opening, nothing is popping up not even saying there is an issue, I have shut down my phone two times and reset my networks.
My phone is also updated. So what is going on? Did the iTunes Store app finish downloading? Sometimes when you download an app, it takes a while to completely download and install. Another possibility is that you may need to restore your device to factory defaults. This will remove all of your user data. You can still re-install all of the apps you own. Make sure to backup your data to iCloud before doing this.
When you are done, your iPhone will be like new again. After I click to connect to our WiFi, it takes me to another window. The URL says apple. It looks like this. The wifi itself is working fine, my sister is using it without problems on her laptop currently so no resetting of the router is needed. Apple Customer Service was about as stupid as a pile of rocks. I have this problem aswell.
It was working fine last night but this morning its come up with the same thing you have. I have this problem too, I saw some people with the same issues on the apple forum but they've been wiped off in the past hour. I think apple has sabotaged older ipods. All the issues occurred in the past few hrs. Select a Language: Help Translate iFixit. I know you've probably checked all these things: That your wifi is turned on and connected. That you're not in airplane mode. Airplane mode disables wifi, so it's a good thing to check one or the other.
On a sort of unrelated note, I just got the message that the app I just tried to get, Happy Hours, "could not be downloaded at this time. Maybe my wifi crapped out on me. Give it some time! Hey, only reason it really stumped me was because I could still get onto the app store and see the different apps and, presumbably, donload them just fine, in fact my room mate downloaded godville successfully. None of us can figure out why. When something works on 2 iPods and doesn't work on a third, it makes ya wonder. To answer a few earlier questions, Wifi is quite definitely turned on cause Pandora radio works exactly as it should, and airplane mode isn't turned on.
Another friend of mine suggested that we temporarily turn wifi off on my gf's iPod, , and then back on again. Maybe it'll straighten things out.
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Will definitely let you guys know, thanks for the suggestions! First method: This resets the iPod to factory default settings, but does not delete any content on the iPod. Second method: This will reset the iPod to factory defaults. It will ask if you really want to delete everything.